Refund policy

Refund policy

Didn’t fall in love? We gladly accept returns and exchanges


Returns and exchange details

 If you have any concerns, please contact us within 14 days after receiving your order. We  will accept refunds and/or exchanges as long as the pieces are in their original condition, have not been worn, and are not custom. If you decide to make a return, your original order amount will be refunded minus the original shipping fee. Please send in original packaging to JOGAVI, Returns 8316 W 3rd street, Los Angeles, CA 90048

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective,  we do not accept returns for:

  • Custom or personalized orders

  • Sale Items